Suicide case in other dorm

I needed to take care of the other dorm as the dorm manager has gone and no replacement yet. It happened during one of the early morning. The attendant in that dorm called and told me a resident stabbed himself.

When i got there, i saw a half naked guy, with a minor injury on his chest, went down to the service counter and wanted to borrow scissors to stab himself. He went down for scissors because his roommate has taken out his knife and hid it in somewhere.

I tried to call the counselling team, but then got a feedback that I must contact the dorm master first. They could not just go down to the dorm and take charge of the case, unless the dorm master asked them to do it

I was quite disappointed about the feedback, and i didn't know what to do. I called the dorm master and he requested me to call the parents. The parents were then coming to campus. in the meantime, we could only do was to stay close to him. By the time i called the dorm master, the suicide student went back to his room. When i saw that his roommate was around, i left him there.

before his parents came, he suddenly went out of the room and told me that he wanted to meet up some girl in the academic building. I didn't know what to do but tried to persuade him back to his room. he insisted to go and therefore i went with him.

Finally, his parents came to the campus and we got back to the dorm. it was a super exhausted experience. I hope i will not need to take of this kind of case again.